Return & Refund Policy
The Get Sweet 100% Satisfaction Guarantee
Our desire at Nature’ly Sweet is that you are completely satisfied with the products you purchase from us. To make certain you are satisfied with your purchase, we will work with you to exchange a product or refund your purchase based on your preference.
Remember that pure maple syrup must be refrigerated after opening.
If your order is lost or damaged in transit, please let us know and we will work to replace it and handle the issue with the postal carrier. Photos are required of damages, so please make sure to take photos of the damaged shipment and include them when getting in contact with us.